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Logistics Customer Service Agent

Starting $949 / Month

Elevate your logistics operations with Quampetence's Logistics Customer Service Agents, providing a strategic advantage through seamless communication and coordination. Our expert team excels in proactive customer engagement, swift issue resolution, and global logistics support. With a focus on tailored solutions, we redefine efficiency in order tracking, travel coordination, and beyond, ensuring heightened productivity for your business. Experience the Quampetence advantage—where reliability seamlessly integrates with flexibility—propelling your organization to success across diverse industries and international landscapes.

  • Track and trace all shipments and provide updates to customers in a timely manner.

  • Handle all aspects of the company’s operations from phone calls to dealing with carriers.

  • Track and trace current loads.

  • Inform the customer the whereabouts of their freight via email or phone.

  • Responsible for the movement of loads within the CS-1 Transportation customer base.

  • Add carrier packets and update profiles.

  • Update shippers and consignee profiles.

  • Assist in saving documentation, customs docs and facilitating the docs to carriers.

  • Phone calls to deal with carriers & Negotiating rates with carriers.

Company Size
Number Of Staff Required
Services
Schedule a Free Consultation
Your Benefits :

Business Growth

Scalable

Cost Effective

24/7 Support

Let's start a conversation

We’ve got a team of offshoring specialists who can help you hire your team. From offshore pricing models and securing quality offshore teams, to labor cost savings and sourcing specialist talent in India. Send us an email or fill the form.

We’re experts at offshore outsourcing and we’re here to help.

What happens next?​

1. We connect with you and understand your requirements

2. Share resumes and conduct interviews

3. Candidates starts working & Billing commences

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